Pride and Prejudice and Zombies

…from Quirk Books (publishers of “Worst-Case Scenarios” and nothing else I have heard of) has sold almost 14K copies since its release on Saturday! Perhaps more amazingly, only one of those was to me!

What is Quirk doing right about word-of-mouth book marketing? I initially heard about the P&P&Z weeks ago on NPR’s “Wait Wait Don’t Tell Me” and one of my coworkers reports it was covered on the BBC world news this morning. I certainly Twittered about it when I preordered, and got the most RT’s I’ve ever had (ok, like 3, but still). I’ve even written a blog post about it! (Ooh, so meta!)

Is this just a case of good author track record (I hear Austen’s pretty hot right now…and for the past two centuries), a catchy title and idea, or are they actually doing something other publishers can emulate (perhaps in their own nice, brand-appropriate way)? Check out the publisher’s website – http://irreference.com/ – they’ve got plenty of space for reader feedback, tons of tschotschkes, quizzes, and much more. It’s not all stuff that every publisher can do from a brand perspective (not all of us are publishing irreverent humor books), but there’s certainly community-building inspiration here for all of us.

Charging for the News

Last night’s Daily Show included an interview with Walter Isaacson, author of the recent Time cover story “How to Save Your Newspaper.”

Isaacson practically got laughed off the stage with some of his old-fashioned ideas, but they’re actually ones that I’ve come back around to recently.

It all revolves around the idea that one of these days we’re going to wake up and realize that professional journalism is a) crumbling before our eyes, and b) the foundation of a stable democracy. Don’t believe me? Look! A big stone tablet at the Newseum in DC even says so:

Professional journalism is crumbling before our eyes because we refuse to pay for it. I refuse to pay for it. Remember the New York Times’s venture “TimesSelect?” When we all thought paying for just the op-eds and the sports section was ridiculous, and so they quit trying? And when was the last time you bought a print paper? Jon Stewart may have admitted that holding a print newspaper in your hand is just more satisfying, but I doubt that many people under the age of 25 would agree with him. It’s these trends that are leading to the massive layoffs at the Times, at the Globe, at the Tribune, at NPR…the list goes on.

Of course, citizen journalists are all the rage right now, from CNN’s i-report to bloggers on every topic to people who digg or del.ici.ous or Share stories. I think those folks and these media add a lot to journalism that was lacking before. I just don’t think that they’re a viable replacement for professional, paid journalists.

That’s what it comes down to: paying the guys to go to Baghdad (as Isaacson said), who spend years digging into Madoff’s past, who cover the beleaguered state of our crumbling urban schools. Stuff that might be missed by the i-Reports, stuff that takes more hours in a day than a part-time blogger has to devote pro bono. Whether or not the journalists are paid through large, authoritative institutions, they need to be paid.

We need to start getting used to that idea, and we need to figure out how to pay them. (Because even I am not going to pretend that paper newspapers are going to make a comeback.)

Isaacson actually brought up a good idea that I’ve been thinking about for a while: microcharges. It’s like iTunes–you can pay a tiny fee per article that you read online. So you don’t need to pay $14.95 a month or whatever–you pay for how much you use, but in small enough increments that it doesn’t hit you where it hurts each time you click.

Jon Stewart countered that news articles are different from music in that you’re much less likely to go back and consume that content again and again, though. It’s a good point. Is it enough to keep people from buying?

My hope is that we realize how valuable professional journalism is before it’s gone altogether. My sense is that the crux moment is coming: will we recognize it and suck up the price when it’s here?

Update:
Disagreement: http://www.nytimes.com/2009/02/10/opinion/10kinsley.html

More On Newspapers

This post at Publishing 2.0 echoes my earlier diatribe about newspapers, particularly the New York Times, and web publishing.

The post talks about the different ways in which primarily web-native news aggregators’ home pages appear: TechCrunch displays the day’s constantly updating stories in reverse chronological order, like a blog, and Digg displays them either in chronological order or in order of popularity. The post hails these as digitally integrated and useful formats. The Times*, on the other hand, echoes its print format in many ways. Indeed, much of the page stays static through the course of a day, unless something huge happens. The article links the page’s static-ness with its way of arranging articles: by “importance.” Because somebody decides once a day that this article or headline is important, it lives on the homepage until tomorrow.

I’m right with this post’s call for traditional journalism to really get more web-integrated.

But I don’t want to throw the baby out with the bathwater. Out goes static boredom (I too have stopped checking the NYT site more than once a day, while I check others frequently–bad news for the Times**). But why must we throw editorially-deemed importance out with it?

I use NYT’s “most emailed” list heavily, but I like the homepage too, because there people I trust (“editors”) tell me what to read. I don’t have time to read the whole paper; I like that they pick stories for me *in addition to* the most-emailed ones. I think editors add value to my content consumption, and I don’t want to lose that value.

In other words, I feel like the Times might actually be doing it right in trying to find a combination of these models–including both their printish front page and what Publishing 2.0 calls their “blog ghetto” at the lower-right corner of the page. It’s just a matter, now, of finding the right amount of each.

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*Yes, I know I italicize the NYT and leave the others in Roman. It’s deliberate. I don’t know what it means yet, but it does signal the changing ways in which we think about citing different kinds of material, no?
**Sorry.

A New Model for Digital Content?

So you really want your content to be available digitally, your audience refuses to pay for it online, but you still want to make money?

The music industry is starting to get interested in a new idea explained on Wired.com yesterday:


In recent months, some of the major labels have warmed to a pitch by Jim Griffin, one of the idea’s chief proponents, to seek an extra fee on broadband connections and to use the money to compensate rights holders for music that’s shared online. Griffin, who consults on digital strategy for three of the four majors, will argue his case at what promises to be a heated discussion Friday at South by Southwest.

Why is this just about music? Why aren’t the newspapers in on this, and other content publishers?

And, at the end of the day, does this model make sense? Consumers would still be paying for content, but not directly based on how much they consumed. Does it still make sense to pay for this stuff at all? Certainly artists, producers, publishers deserve to get paid for work that they do. But if the market is telling them that their work isn’t valued enough to be worth payment, then is a monthly fee really going to work? Should they instead be trying to find other lines of work, or other ways to productize/monetize that work?

Mobile Content

Here’s the problem with publishers’ and other content providers’ initiatives to make more content available on mobile devices: People don’t want more fragmentation between their computers and their mobiles; they want less. That’s why they want more available on their Blackberrys and iPhones; they want to be able to access the same content from either portal. And so publishers should spend less time trying to come up with all new, exclusive mobile content, and more time trying to make sure that all of their content is accessible just as easily from a hand-held device as from a large screen-with-keyboard.

That’s why we love the iPhone and are kind of put off by the Kindle: The iPhone lets you access the web you know and love while riding the T; but you can’t get a Kindle book on your computer or your Blackberry, as far as I know. It makes it harder, not easier, to integrate your life digitally.

Newspapers Are Not Dead

An NPR piece* the other morning about the future of newspapers got it wrong. The contributor, a nostalgic newspaperman, was mourning the apparently imminent demise of the medium, retelling his young son’s reaction to the latest round of newsroom layoffs. “Why are you surprised, dad,” he asked, “Why would I read a newspaper when I can find something on the internet, on Google, on blogs, or in a newspaper online?” So sad, the contributer noted, with this new generation will come the end of the newspaper.

The mistake here matters much because it’s one the newspapers themselves are making, the very one that actually threatens their future.

The commentator’s son, the commentator, and the newspaper establishment, have conflated the concepts of what a newspaper does, and what a newspaper is. And unlike Jack Sparrow, I’m more interested in the “does” part.

Let’s handle “is” first, though. I think that sales (and production) of hard copy newspapers will absolutely plummet in the next five or ten years. I don’t know anyone my age who prefers leafing through enormous pieces of dirty paper to try to find the end of that front page article, rather than clicking “Next.” And how do you even read the New York Times without the “most emailed” box? That’s the first place I go after I read what’s above the fold (“above the scroll?”). The only advantage of the printed paper is that you can do the crossword properly. But after reading maybe a third of the articles, if you’re being generous, you throw the whole pile of paper away–!! Unacceptable to our green (pun intended) minds. I think many of us will enjoy newspapers in the future the way we enjoy quality, old-school throwback items now. “Oh wow, a record player! Remember those? Let’s hook that thing up and find some of my parents’ LPs.”

For a while there will still be printed papers in corporate lobbies and in the subway and on the steps of staid suburban homes. But yes, Mr. Newspaper Man, this is going away. It’s just more convenient to read it all on the iPhone. (Even the newspaperman’s son said he was still reading newspapers online!)

Thus, onto what a newspaper does.

A newspaper finds, reports (mostly in writing), and selects the day’s news for us, under a particular brand. This, I argue, needs not go away. We actually need it now more than ever.

But by clinging to the hard copy culture of the newspaper–and even though the paper is available online–newspapers as a whole (not just hard copy) risk becoming obsolete in the next decade.

My morning and lunchtime routine consists of checking my personal email, reading the blogs that feed into my Google Reader, and checking out a few articles on the Times. More and more I feel a little impatient with the NYT. Why couldn’t it just RSS feed its leading article so I don’t have to go to a whole new site to get my branded, edited news?** Bah.***

Okay, okay, so the NYT is catching on. They have blogs. Some good ones, at that. Some, not so good. I’ve criticized the editorial board’s attempts before. Here’s why it matters. Blogs can’t be the NYT’s ancillary material. They need to be its new format.

Every column, every article, every space (“front page,” “above the fold,” “center column,” “Friedman,” “Dowd,” “Friedman and Brooks, and also Collins but only if it’s been posted in the last two hours OR is in the top ten most emailed”), needs to be feedable. I need to be able to choose which feeds I want. I want to be able to get “all the news that’s fit to click” without ever going to the NYT’s home page.

“All”? But I thought you just said I’d be choosing which feeds I want. So if I only want sports feeds, I’ll miss the front-page headline, right?

Well, this is where the “select” part of a newspaper’s job comes in.

I have too many feeds coming into my reader as is. If I’m going to be having all of these newspaper feeds in there too, I need someone to pick and choose them for me–still based on my preferences (“Friedman and Brooks”), but with some common human sense thrown in about other stuff I might be interested in and other stuff I should be interested in.

Tah dah! Isn’t that in some sense what a newspaper does already? Prove your worth, editors, by editing. Send me, say, five articles a day that you think I should be reading, but that I haven’t signed up for. So I can get the top travel story even though I haven’t signed up for the travel feed (so that I don’t get ALL the travel articles EVERY day), if you think it’s worthy. Please do this! I need you to.

This way, the top stories get fed to everyone, regardless of their usual individual preferences, but all the niche audiences still get their niche stories fed to them too. And if you get really procrastinatory on a Friday afternoon at work, there’s always more on the site, because then you actually feel like going there. Isn’t that sort of the way a newspaper works now, in an analog version?–usually we only read top stories and maybe drill down to some things that interest us individually, and then only read the rest when we have time? Only now it comes to me, I don’t have to go to it.

Anyway, this is only one vision of what newspapers could do to not just stay in the game, but to keep owning the game. They need to come up with new ways of getting us their content (the “most emailed” box is a great example of a great success). Their newsrooms, companies, and brands don’t need to fall away; they could become stronger. Newspapers aren’t dead, my friends. Despite their soon-to-be-archaic name, if they figure out and own this technology shift, they’re only just beginning.

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* Which I now can’t find, hence no link and no way of checking if I remembered the piece accurately–sorry.
** Probably something to do with advertising dollars, which makes sense. You can’t see the ads on a feed. But Reader’s brilliant new gizmo for your links bar obviates that problem. You just click the link on your browser toolbar and it takes you through your blog posts one by one, at the blog’s site–so you see it just as the blogger set it up, ads and all. It could stand to be perfected–for now you can only hit “next” and it would be nice to be able to pick and choose from amongst your unread posts, but it’ll get there.
*** Call my generation lazy. I call us obsessed with efficiency.